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TURNAROUND TIMES FOR NON-E-COMMERCE PLACED ORDERS

The turnaround times below are average lead times for standard products not ordered online through orbus.com; extenuating circumstances may require times to be adjusted.


IMPORTANT CONSIDERATIONS
  • Production times are based on graphic proof approval.
  • Orders must be received with artwork by noon central time to be counted as a pre-production day.
  • Same day shipping is available on a number of hardware only products including lights, literature racks, banner stands, Coyote, Hopup, Formulate Essential, Embrace, Zooms, Outdoor Tents & Xclaim. Hardware ordered by Noon CST ships same day.
  • Turnaround days for graphic orders placed on Orbus.com eliminates the pre-production days published in the below chart.

GRAPHIC PROOF APPROVALS
  • For graphic orders placed on Orbus.com, e-proofs are presented in the Shopping cart unless artwork assistance is required/selected.
  • For graphic orders placed through a sales representative, electronic proofs are sent via email.
    • › Artwork quality affects the time it takes to prepare files for print.
    › Hard copy proofs are available upon request with an additional charge and require one extra business day for turnaround time.

  • For any rush project, proof approval time will be specified by the Art Coordinator and will be listed in your e-proof approval email. Most rush projects will require proofs to be approved within the hour to accommodate original requested ship date.
  • All proofs must be approved by noon central time in order to be considered a production day for products requiring two or more pre-production days.

Graphic Turnaround Times: Requires One Pre-Production Day

Banners
Quantity Production Days
1-10 2 days
11-20 3 days
21-50 4 days
51-80 5 days
81-100 6 days
101+ Ask for lead time

Hopup & Embrace Graphics
Quantity Production Days
1-3 3 days from approval
4-10 4 days from approval
11-15 5 days from approval
16+ Ask for lead time
Table Throws
Quantity Production Days
1-5 2 days
6-10 3 days
11-20 4 days
21-30 5 days
31-50 6 days
51+ Ask for lead time

Outdoor Flags & Signs
Quantity Production Days
1-5 2 days
6-10 3 days
11-20 4 days
21+ Ask for lead time
Outdoor Tents
1 tent = 1 canopy, 1 backwall, & 1 half wall
Quantity Production Days
1-4 3 days
5-10 4 days
11+ Ask for lead time
Vinyl Hanging Banners (13oz. Vinyl, 13oz. Scrim & 18oz. Scrim)
Quantity Production Days
1-10 2 days
11-20 3 days
21-50 4 days
51-80 5 days
81-100 6 days
101+ Ask for lead time

Formulate Essential/Master Backwalls & Backlit Kits - no accents (TT, 8', 10', 20', Lite), Modulate Banners
Quantity Production Days
1-6 3 days from approval
7-15 4 days from approval
16+ 5 days from approval

Popup Panels
Quantity Production Days
1-6 3 days from approval
7-24 4 days from approval
25-36 5 days from approval
37-50 6 days from approval
51+ Ask for lead time

Graphic Turnaround Times: Requires Two Pre-Production Days

Formulate Master Backwalls & Accents (8', 10', 20')
Quantity Production Days
1-6 3 days
7-12 4 days
13-18 5 days

Hanging Structures (12’ and under)
Quantity Production Days
1-3 3 days
4-6 4 days
7-10 5 days

Fabric Hanging Banners (Display Poly, Oxford & Outdoor Canvas)
Quantity Production Days
1-10 2 days
11-20 3 days
21-50 4 days
51-80 5 days
81-100 6 days
101+ Ask for lead time
Detachable & Rigid Custom Graphics
Quantity Production Days
1-10 2 days
11-20 3 days
21+ Ask for lead time

Modulate Kits
Size Production Days
10’x10’ 3 days
10’x20’ 4 days
10’x30’ 5 days

Fabric Conference Walls, Fabric Tablet Stands and Counters
Quantity Production Days
1-3 3 days
4-6 4 days

Formulate & Vector Frame Fabric Towers
Quantity Production Days
1-3 3 days
4-6 5 days
7-10 6 days
Vector Frame Banners & Vector Frame Hanging Light Boxes (Standard & Backlit)
Quantity Production Days
1-3 3 days from approval
4-6 4 days from approval
7-10 5 days from approval

Xclaim Kits
Quantity Production Days
1-3 3 days
4-6 4 days
7-10 5 days

Orbital Truss Kits
Size Production Days
10’x10’ 3 days
10’x20’ 4 days
20’x20’ 5 days

Vector Frame Exhibits, Formulate Designer Series & Hybrid Pro Modular (10'x10' & 10'x20')
Size Production Days
Kiosk 4 days
10’ 5 days
20’ & 30’ 6 days
*Call for quantities higher than 1
MODify Furniture & Kit Graphics
Quantity Production Days
1-4 3 days
5-8 4 days
9-12 5 days

BLAZE Graphics
Quantity Production Days
1-4 3 days
5-8 4 days
9-12 5 days

Graphic Turnaround Times: Requires Three Pre-Production Days

Hanging Structures (14’ & over)
Quantity Production Days
1-3 4 days
4-6 6 days
7-10 8 days
Fabric Funnels & Arches
Quantity Production Days
1-3 4 days
4-6 6 days
7-10 8 days

Requires Six Pre-Production Days

Fabric Rooms & Video Walls
Quantity Production Days
1 4 days

Requires Nine Pre-Production Days

Formulate Fusion 20’x20’, 20’x30’ & Hybrid Pro Modular 20’x20’ Kits
Quantity Production Days
1 6 days

*Counter turnaround times fall under the specific product line (example: Hopup Counter - falls under Hopup Turnaround time)


Graphic Turnaround Times: Requires One Pre-Production Day

ADA Lens Turnaround Times: Requires 2-3 weeks from graphic proof approval

Flat System

Wall Frames
Quantity Production Days
1-10 1 day
11-25 1 day
26-50 1 day
51-100 2 days
101+ 2 days

Suspending
Quantity Production Days
1-10 1 day
11-25 2 days
26-50 2 days
51-100 3 days
101+ 4 days
Directories
Quantity Production Days
1-10 2 days
11-25 3 days
26-50 3 days
51-100 5 days
101+ 7 days

Desk
Quantity Production Days
1-10 1 day
11-25 1 day
26-50 1 day
51-100 2 days
101+ 2 days
Projecting
Quantity Production Days
1-10 1 day
11-25 2 days
26-50 2 days
51-100 3 days
101+ 2 days

Curved System

Wall Frames
Quantity Production Days
1-10 1 day
11-25 1 day
26-50 1 day
51-100 2 days
101+ 3 days

Desk
Quantity Production Days
1-10 1 day
11-25 1 day
26-50 1 day
51-100 2 days
101+ 3 days

Tower
Quantity Production Days
1-10 3 days
11-25 5 days
26-50 5 days
51-100 7 days
101+ 10 days

Trappa Post
Quantity Production Days
1-10 2 days
11-25 3 days
26-50 4 days
51-100 7 days
101+ 10 days
Directories
Quantity Production Days
1-10 1 day
11-25 2 days
26-50 3 days
51-100 5 days
101+ 7 days

Projecting Snap
Quantity Production Days
1-10 2 days
11-25 3 days
26-50 4 days
51-100 5 days
101+ 6 days

Projecting
Quantity Production Days
1-10 1 day
11-25 2 days
26-50 2 days
51-100 3 days
101+ 5 days

Suspending Snap
Quantity Production Days
1-10 2 days
11-25 3 days
26-50 4 days
51-100 5 days
101+ 6 days
Pylon
Quantity Production Days
1-10 2 days
11-25 3 days
26-50 4 days
51-100 7 days
101+ 10 days

Suspending
Quantity Production Days
1-10 1 day
11-25 2 days
26-50 2 days
51-100 3 days
101+ 5 days

Tri-Tower
Quantity Production Days
1-10 3 days
11-25 5 days
26-50 7 days
51-100 10 days
101+ 15 days

Info Center
Quantity Production Days
1-10 2 days
11-25 3 days
26-50 4 days
51-100 7 days
101+ 10 days